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Today, the economic conditions that are increasingly influencing, globalization, the destroyed protection wall and the ruthless competition conditions brought by the free market economy require companies operating in the production or service sector to provide better quality products or services in order to survive and increase their share in the current market. It makes.In order to make life easier, the importance and quality of quality comes to the fore for people who want to have moreuseful and more economical products every day and who are more conscious and difficult to enjoy and who want to buy more than what they pay for the product or service they buy. It has increased. to be able to make the minimums in line with the renewed demands, has forced even the companies of the years operating in the production or service sector to change.REASONS REQUIRING CHANGEThree things for the future are certain.
The Manager/Leader should be aware that we live in a world of constant and rapid change.